从服务过程出发改善服务质量，能够在一定程度上减低企业成本，提高绩效水平。
Improving service quality from the aspect of service process can save cost and enhance performance.
中信银行信用卡客户服务中心倡导“用心超越期望，服务创造价值”的部门文化，通过构建积极向上的部门文化，努力创造和保持一个高绩效的工作环境。
We strive for seeking "Deliver service beyond expectation and savor value upon creation" as our department culture, thus to create and maintain a high-performance work environment.
中信银行信用卡客户服务中心倡导“用心超越期望，服务创造价值”的部门文化，通过构建积极向上的部门文化，努力创造和保持一个高绩效的工作环境。
We strive for seeking "Deliver service beyond expectation and savor value upon creation" as our department culture, thus to create and maintain a high-performance work environment.
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