利用模拟数据，使用结构方程预测顾客满意度指数。
Then the customer satisfaction index is forecasted by SEM using the data.
介绍了PLS2回归计算顾客满意度指数的建模方法。
The method of model building for the computation of customer satisfaction indices by PLS2 regression is introduced.
全国性的顾客满意度指数测评工作已经获得各国普遍的关注。
The evaluation of national customer satisfaction index has been paid much attention by different countries.
提出将顾客满意度指数评测方法用于图书馆用户满意度评价工作的思路；
This paper suggests that we should use the method of measuring the customer satisfaction index to evaluate the user satisfaction in the library.
顾客满意度指数是目前在国际上被广泛采用的一种宏观经济质量监测指标。
Customer Satisfaction Index is now prevailing over the world as a macro - economic indicator.
顾客满意度指数测评是以顾客满意为最终标准的新的管理理念的一种体现。
Customer satisfaction measurement index embodies the management thinking that takes the customer satisfaction as the ultimate standard.
对美国顾客满意度指数作了介绍和评述，并就建立我国顾客满意度指数的必要性进行了论述。
After introducing and commenting on American customer's satisfaction index, the paper discusses about the necessity of establishing the customer's satisfaction index of our country.
并构造了求得顾客满意度分量的权重统计量，提出了对这个统计量和顾客满意度指数进行标准化的方法。
It also constructs weight statistical variables used to get CSI, and puts forward the standardizing method of the weight statistical variables and the CSI.
目前，许多发达国家采用“顾客满意度指数”来评价本国的质量水平状况，其成功经验对我国具有重要的借鉴价值。
Now, some developed countries adopt Customer Satisfaction Index to evaluate its quality level. Their successful experience supplies references to us.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
本文基于对SCSB、ACSI、ECSI等顾客满意度指数模型的分析，提出了一个新的顾客满意度指数（CSI）模型。
This paper proposes a new CSI model based on the analysis of SCSB, ACSI and ECSI for further discnssion.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
《美国消费者满意指数——电子商务类》报告通过三个主要的电子商务分类（在线旅行社、在线经纪和电子零售网站）分析顾客满意度。
The American Customer Satisfaction Index E-Commerce report analyzes customer satisfaction with three major, e-commerce groups: online travel, online brokerage and e-retail.
《美国消费者满意指数——电子商务类》报告通过三个主要的电子商务分类（在线旅行社、在线经纪和电子零售网站）分析顾客满意度。
The American Customer Satisfaction Index E-Commerce report analyzes customer satisfaction with three major, e-commerce groups: online travel, online brokerage and e-retail.
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