格雷教授:很好,你得付出常人难以想象的努力来扭转劣势,贾斯汀。
Prof. Gray: Good, 'cause you are going to have to work incredible hard to turn this around, Justin.
有时道歉是难以想象的困难,但是这种努力表明:“我们之间的关系对我来说很重要。”这种交流能够增加感情储蓄。
Sometimes apologizing is incredibly hard, but the effort says, "Our relationship is very important to me." And that kind of communication builds the Emotional Bank Account.
有时道歉是难以想象的困难,但是这种努力表明:“我们之间的关系对我来说很重要。”这种交流能够增加感情储蓄。
Sometimes apologizing is incredibly hard, but the effort says, "Our relationship is very important to me." And that kind of communication builds the Emotional Bank Account.
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