第三章：顾客满意度测评体系。
二是根据顾客满意度测评结果提出满意度提升建议。
Another one is how to promote the customers' satisfaction with the help of results of customer satisfaction evaluation.
住宅开发市场的日臻完善客观上要求建立顾客满意度测评体系。
As the gradual improvement of housing development market, it is objectively required to establish the custom satisfaction index (CSI) evaluation system.
而客户满意度测评是把握客户需求和客户满意的一个重要途径。
Measure customer satisfaction is a important way to obtain the customer demands and customer evaluations.
从理论和实践两个方面对韵达快运顾客满意度测评进行了分析和探讨。
Express company customer satisfaction assessment around, from two aspects of theory and practice, express company customer satisfaction assessment were analyzed and discussed.
以美国消费者满意指数(ACSI)模型为基础，详细论述了读者满意度测评方法。
Based on the model of American Customer satisfaction Index (ACSI), this paper expounds the methods for evaluating the reader satisfaction.
中国质量协会、全国用户委员会30日发布2008年度全国住宅用户满意度测评报告。
The Consumer Committee of China Association for Quality published Report on Nationwide Housing Consumer Satisfaction Evaluation 2008 on March 30.
借鉴前人研究成果和通过深度访谈，构建了一个基于技术的自助服务顾客满意度测评模型。
The research provides suggestions the technology-based self-service enterprises on developing measures to improve the customer satisfaction.
在概括国外关于顾客满意度测评的一般步骤的基础上，归纳了服务业顾客满意度测评的流程图。
Based on study of the common steps of Customer Satisfaction Measurement by foreign scholars, the author draws a process graph of Customer Satisfaction Measurement.
虽然目前对游客满意度测评的研究很多，但是对于城郊型农家乐游客满意度测评的研究还比较少。
Although there are a lot of research on measurement of tourist satisfaction, but for suburban Nongjiale tourist satisfaction measurement research is a little.
最后，对顾客满意度测评从信度检验、效度检验、常规控制图及灰色关联分析四个方面进行了探讨。
Finally, this essay anal sizes the evaluation result of CSD in four aspects which includes inner-scores reliability test, validity test, routine control chart and gray cognate analysis.
方法运用文献查阅法和特尔菲法从初选的32个指标中筛选出反映社区卫生服务功能的满意度测评指标。
METHODS Literature sources and Delphi method were used to obtain practical evaluation indicators for community health service functions from 32 indexes based on elementory choice.
最后，通过实证分析说明顾客满意度测评模型构建方法以及验证不确定性情况下的测评方法实际应用的适用性。
Finally, using the case analysis, it illustrates the construction of the customer satisfaction assessing models and the applicability of the assessing method under the uncertainty cases.
供电服务外部总体测评应用客户满意度测评理论，建立了适合我国供电企业的客户满意度模型及客户满意度评价指标体系；
The integrated service evaluation system included power supply service quality's external overall evaluation system, specific business evaluation system and internal support evaluation system.
以成都市居民为测评对象，对公共交通顾客满意度测评进行实证研究，构建适合公共交通行业的顾客满意度测评指标体系。
By studying the empirical case of customer satisfaction measurement form Chengdu townsman, the author constructs an index system of customer satisfaction measurement for glass for public traffic.
从KANO模型、MOSTER模型、四分图分析模型到各种顾客满意度指数模型，为顾客满意度测评的成功实施打下基础。
Various models, including KANO model, MOSTER model, four paradigm analysis model and customer satisfaction index model, provide the base for success of customer satisfaction testing.
随着市场竞争的加剧，企业逐渐意识到顾客满意的重要性，并开始建立顾客满意度测评体系，对顾客满意进行定量的测量和管理。
As market competition intensifies, enterprises come to sense the importance of customer satisfaction, and therefore they set up customer satisfaction measurement system for measurement and management.
顾客满意度测评是市场营销与统计学的完美结合。我国银行业的竞争日益白热化，不仅国内各大国有和股份制商业银行之间相互竞争，外资银行也逐步加入到竞争行列。
The competition of bank industry 'turns red-hot day by day, not only the domestic national and stock commercial bank, but also the foreign capital bank take part in this competition ranks.
文章通过借鉴美国顾客满意度指数模型的组织绩效测量方法及其在公共部门的应用模式，结合我国公共部门的特点，设计出了适合我国公共部门的公众满意度测评模型与指标体系。
Based on ACSI and its application to public organizations, this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country.
通过对员工工作满意度测评，可以明确组织管理中存在的问题，还可以作为组织和员工的一种沟通途径，让领导了解员工最满意和最不满意的方面以及组织在哪些方面最需要改进。
By employee's job satisfaction measuring, we can not only gain problems in an organization, but also we can have approach which make leader know about employee and improve problems in an organization.
顾客满意度指数测评是以顾客满意为最终标准的新的管理理念的一种体现。
Customer satisfaction measurement index embodies the management thinking that takes the customer satisfaction as the ultimate standard.
利用计量经济学方法建立了基于交通运输信息的高速公路交通管理系统用户满意度指数模型，并对测评方法进行了研究。
This paper presented the customer satisfaction index of estimation model for FTMS based on transportation information by economic method, and researched on its evaluation method.
利用信息熵的多属性决策方法，研究高校图书馆读者满意度的综合测评。
This paper is a comprehensive evaluation of readers satisfaction in university libraries by means of multi-attribute decision making of information entropy.
分析了传统纸质调查表的种种弊端，并对此提出了有针对性的改进方案，即开发读者满意度网络测评系统。
This article analyzes the abuses of the traditional paper questionnaire and puts forward a feasible scheme, that is, to develop a reader's satisfaction evaluation system in the network environment.
客观、全面、科学地对顾客的满意度进行测评，进而改进服务、保持客户是旅行社的重要工作内容之一。
Carrying on the customer satisfaction evaluation objectively, comprehensively, scientifically and then improving service to hold customers become one of the travel agency's important work contents.
在此基础上，以湖北咸宁供电局为例，对当地居民生活用电的满意度进行了模糊测评。
On this basis, taking Xianning electrical bureau as a case, a fuzzy analysis of local resident's satisfaction about electricity supply is conducted.
全国性的顾客满意度指数测评工作已经获得各国普遍的关注。
The evaluation of national customer satisfaction index has been paid much attention by different countries.
全国性的顾客满意度指数测评工作已经获得各国普遍的关注。
The evaluation of national customer satisfaction index has been paid much attention by different countries.
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