中国消费者保护协会也说山寨手机是去年的头号消费投诉对象。
China's consumer protection agency says faulty mobile phones were the leading consumer complaint last year.
许多消费者采用的方法就是直接投诉到商店经理那里去，这是个简单又常见的方法。
A simple and common method used by many consumers is to complain directly to the store manager.
投诉时语气礼貌且态度坚决通常是最有效的，尤其是当消费者能说明这个物品哪里出了问题时，更加如此。
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question.
本章稍后将介绍消费者投诉导致法律变更的案例。
Later in this chapter, cases that consumer complaint have resulted in changes in the law, are presented.
历经10个多月，康卡斯特公司收到了近1.2万份消费者投诉，很多都与其每月数据限额和超额收费有关。
Over 10 months, Comcast received nearly 12,000 customer complaints, many relating to its monthly data cap and overage charges.
消费者也可以向零售商投诉，以来改善日后的购物体验，而不是四处向他人抱怨。
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world.
这是，事实上，酪蛋白是最相关的健康问题和投诉所描述的人谁消费牛奶和奶制品。
It is, in fact, casein that is associated with most of the health problems and complaints described by people who consume cow's milk and dairy products.
监察人员还发现，该厂的原材料已经由一种不明细菌产生的有害物质污染，厂方不仅对质量没有严格把关，而且对消费者的投诉也置之不理(4月30日报道)。
Inspectors also found raw ingredients contaminated by an unspecified bacteria, a lack of quality control procedures and poor handling of complaints, according to the report dated April 30.
与许多网站一样，“315投诉网”依靠广告和出售消费者投诉的分析数据获取利润。
Like many websites, 315ts.net generates its income from advertising and selling data analysis of its customer complaints.
据说，消费者甚至都已开始投诉在罗来兹和超强泰诺中闻到霉味了，公司依然没有扩大调查范围，没把这些产品作为他们的检查对象。
It said that even though consumers had also complained about a moldy smell in Rolaids and Extra-Strength Tylenol, the company had not widened its investigation to include those products.
消费者投诉也涉及缺乏个性化的交流(23%)和会员积分和里程难以兑换(18%)。
Customer complaints also touch on a lack of individualized communication (23 percent) and issues with redeeming points and miles (18 percent).
确实，正如食品药品管理局文件显示，消费者的投诉在2008年平静了一段时间——公司因此得出结论，问题已得到解决——但这种情形仅维持了几个月，消费者投诉再次增加。
Indeed, F. D. A. documents indicated that the consumer complaints subsided for a time in 2008 - leading the company to conclude the issue had gone away - only to resume months later.
据《南方周末》报导，还有更多的人前往消费者协会的网站投诉延误推出魔兽世界一事，他们在该网站留下了3,000多条评论。
More went to the Consumer Association's Web site to complain about the delay, leaving more than 3, 000 comments, according to Southern Weekend.
去年十月，麦克尼尔又召回大量的泰诺，因为消费者对气味问题再次进行了投诉。
Last October, McNeil recalled yet another lot of Tylenol because consumers again complained of an odor, and the next month in an inspection report, the f.
在各类商品和服务中，日常商品遭到消费者投诉的比例最高。
Of all the categories of goods and sectors, daily commodities suffer the highest rate of complaints from customers.
后来，消费者抱怨丰田把投诉变得越困难，不久公司在一桩共同起诉中为己辩解。
Customers then complained that Toyota made it too difficult to file claims, and the company was soon defending itself from a class-action suit.
美国食品药品监督局那时发了一封警告给制药商并称其在收到消费者致病投诉一年多才上报监管部门。
The U.S.Food and Drug Administration sent a warning letter to the drugmaker at the time, saying it had waited more than a year to notify regulators after getting complaints of customers becoming sick.
根据美国消费者商品安全委员会(ConsumerProduct SafetyCommission)干墙信息中心的数据，近3,300户家庭对这种问题产品提起投诉。
Nearly 3,300 home owners have complained about the problematic product, according to the Consumer Product Safety Commission's Drywall Information Center.
自从6月24日iPhone4走进商场起，当消费者以一种特定的方式手持手机时，就开始对手机信号接收问题投诉了。
Since the iPhone 4 hit stores on June 24, consumers have complained about cellphone reception problems when they hold the phone in a certain way.
如遇消费者遇到投诉或索取免费资料问题，请访问ftc .gov或拨打免费电话，1- 877 - ftc -HELP (1 - 877-382-4357)；TTY： 1 - 866-653-4261。
To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-ftc-help (1-877-382-4357); TTY: 1-866-653-4261.
Cascade的发言人苏珊·巴巴说，虽然大部分的Cascade消费者没有意识到任何改变，宝洁还是已经调整了部分产品的配方以回应顾客的投诉。
Susan Baba, a spokeswoman for Cascade, said that while most Cascade customers had not noticed any change, Procter &Gamble was modifying the formulas of some products in response to complaints.
Cascade的发言人苏珊·巴巴说，虽然大部分的Cascade消费者没有意识到任何改变，宝洁还是已经调整了部分产品的配方以回应顾客的投诉。
Susan Baba, a spokeswoman for Cascade, said that while most Cascade customers had not noticed any change, Procter & Gamble was modifying the formulas of some products in response to complaints.
但与iPhone4天线问题不同，这次软件更新预计会完全修复消费者所投诉的电池寿命不足问题。
Unlike the iPhone 4 antenna issue, the software update is expected to fully fix customer’s complaints of poor battery life.
9个月后，在10月30日，州警察接到20多起来自消费者的投诉，称他们已经付款但没有收到任何货物，之后便逮捕了切利亚。
Nine months later, on Oct. 30, state police arrested the Ceglias after receiving more than two dozen complaints from customers who said they'd paid for pellets but hadn't received any.
9个月后，在10月30日，州警察接到20多起来自消费者的投诉，称他们已经付款但没有收到任何货物，之后便逮捕了切利亚。
Nine months later, on Oct. 30, state police arrested the Ceglias after receiving more than two dozen complaints from customers who said they'd paid for pellets but hadn't received any.
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