服务质量差距模型表明了服务质量的形成过程。
The model of gaps in service quality shows the processes of service quality's formation.
第三部分，饭店企业内部服务质量差距模型的构建。
Part three: Construction of the gap model of the service quality inside hotel enterprises.
英语培训；顾客感知服务质量；交互质量；服务质量差距。
English training; Customer Perceived Service quality; Interaction quality; Service quality gap.
可能有的公司会把这归结于货代或承运人的服务质量差，但仅此而已。
The company may have due to forwarder or carrier's poor quality of service, but that's all.
你要么不理睬顾客的抱怨，要么准备和顾客协商来解决服务质量差的问题。
You can either ignore a customer's complaint or be ready to do handsprings to resolve service failure.
近日，德国纽伦堡市出现了一家无服务员的自动餐厅，解决了服务质量差的难题。
A restaurant in Nuremberg, Germany, has recently come up with a hi-tech solution to bad service.
服务质量差异模型认为现实的服务、感受到的服务和期望的服务之间存在差异。
In the gap model of service quality, there are gaps among the service quality that companies provide, the quality that consumers perceive and the quality that consumers expect.
其中包括服务质量的定义及构成，服务质量差距模型分析，以及影响零售业服务质量因素分析。
Include the definition of the service quality and constitute among them, the service quality margin model analysis, and influence the retail trade service quality factor analysis.
结果显示：老年人收入低，经济状况差导致的医疗服务购买力低和医院服务质量差是制约老年人就诊的重要因素。
The results indicated that the lower income, worse financial condition, and bad quality of hospital services are main factors restricting the aged to seek medical services.
但是，我国电信企业仍然面临种种问题，电信服务质量差、收费高、生产率低下和公司治理的不完善仍困扰着我国的电信企业。
However, the enterprise still have lots of problems, such as high service price, low service quality, low productivity and impaction of governance structure.
但是，在现实生活中，由于我们对弱自然垄断这一新理论认识的滞后，导致弱自然垄断业务出现了效率低下、服务质量差等一系列弊端。
However, in real life, the backward realization of the new theory, weak natural monopoly leads to lots of problems, such as inefficiency and the poor service quality etc.
在众多控制连锁零售店服务质量的方法中，神秘人的方法可以缩小服务质量差距中的“传递差距”，现已被越来越多的连锁品牌所使用。
There are many ways to control the service of chain stores. The Mystery Survey which is broadly used is an effective way to reduce the "Delivery Gap" in the total service gap.
在众多控制连锁零售店服务质量的方法中，神秘人的方法可以缩小服务质量差距中的“传递差距”，现已被越来越多的连锁品牌所使用。
There are many ways to control the service of chain stores. The Mystery Survey which is broadly used is an effective way to reduce the "Delivery Gap" in the total service gap.
应用推荐