大量的研究已经表明提供高品质客户服务和有效投诉处理的公司，可以收取额外费用并且能够提高顾客忠诚度。
Multiple studies already show companies with high quality customer service and effective complaint handling processes can charge a premium as well as increase loyalty.
投诉时语气礼貌且态度坚决通常是最有效的，尤其是当消费者能说明这个物品哪里出了问题时，更加如此。
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question.
当面投诉或写信投诉通常更有效。
Complaining in person or by letter is generally more effective.
专业有效礼貌的处理客人和员工询问；对于尚未有即时的解决办法的投诉，必须及时汇报。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
处理客人和职员询问，以彬彬有礼而有效率的形式，报告投诉或问题如果没有立即的解决能被发现，当向上级汇报并跟踪结果。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback a prompt follow up.
确保及时有效而得体地处理宾客投诉。
Ensures that all guest complaints are handled efficiently and politely.
通常情况下，当投诉被礼貌并且坚决的提出来的时候是最有效的，尤其是顾客能明确的说出他买的东西到底哪存在问题的时候。
Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can show clearly what is wrong with what was bought in question.
如何确保投诉能得到有效、迅捷的解决？
HOW do you ensure that complaints are resolved EFFECTIVELY and promptly?
对于客户的投诉，提供专业及有效的协助。
For customers' complaint, provide professional and effective assistance to customers.
关注客人对客房、会议及用餐的投诉、要求和需求，并立即采取有效措施。
Attends to guest complaints, requests or inquiries regarding room, conference and meal and immediately takes all required corrective measures.
很早就被提及，这是有效处理投诉的标准。
As mentioned earlier, this is the criteria for effectively handling complaints.
因此，能否有效处理顾客投诉，是酒店能否留住顾客、提高顾客满意度的重要因素。
Therefore, whether we could response to the customers'complaints effectively, is the key factor of retrieving the customer and enhancing their satisfaction.
与酒店客户保持联系，确保迅速有效且态度礼貌的解决客户的所有的问题包括投诉和反馈。
Maintain continuous contact with all hotel guests to ensure that any problems, complaints and feedback are dealt with promptly, efficiently and courteously.
你的投诉能有效及快捷地被跟进。
负责调查相关产品的客户投诉，保证所有纠正措施能有效地执行，从而防止再发生。
Be responsible for the investigation of all product quality related customer complaints and for ensuring that all corrective actions are effectively implemented in order to prevent re-occurrence.
国家质检总局在2008年共接到有效汽车投诉2933例，比2007年增长36.8%，其中关于汽车配件的投诉备受关注。
The country's quality regulator received 2933 valid car complaints in 2008, up 36.8 percent from 2007. Auto parts, in particular, have caused particular concern.
结果：42例血液内科疾病患者得到有效护理，2例输液渗漏，2例经济纠纷，投诉率9.52%。
Result. :42 regular blood internal medicine diseases patient gets the effective nursing, 2 regular infusion leakage, 2 regular economy disputes, complaint rate 9.52%.
结论引入牙医助理是加强口腔门诊管理，提高医疗和教学质量，减少病人投诉的有效途径。
Conclusions it is a utility way to enhance oral outpatient clinic management, elevate the quality of treatment and teaching, and decrease the outpatient's complains by lead-in dentist assistant.
当然，这使得匿名很难衡量其有效性的投诉。
Of course, this anonymity makes it difficult to gauge the validity of their complaints.
通过过程能力分析，客户投诉等有效手段持续改进产品质量；
To improve product quality continuously with the input from process capability analysis, FMEA, customer feedback, etc.
通过过程能力分析，客户投诉等有效手段持续改进产品质量；
To improve product quality continuously with the input from process capability analysis, FMEA, customer feedback, etc.
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