但是有一家航空公司赚取的利润最多,也因胡乱处置行李收到更多投诉。
But one airline stands above all the others for collecting the most from its customers to transport luggage and in complaints that those bags have been mishandled.
因此他给航空公司提交了一份投诉,邮件中礼貌地讲述了他遇到的麻烦。
So hesent the airline a brief, polite email, mentioning the problem.
易捷航空是使用Twitter的最新近一批旅游企业之一,利用其处理投诉个案、获取客户反馈,总体上树立一家友善的、有爱心的航空公司的形象。
EasyJet is one of the latest travel companies to appear on Twitter, using the site to deal with complaints, get feedback from customers and generally present itself as a friendly caring airline.
美国美达航空公司今年对每个乘客收取7.60美元的托运费,但是每1000个旅客中就收到超过5个旅客的投诉。
This year Delta Air Lines has taken around $7.60 a passenger and received over five complaints from every 1, 000 passengers.
根据航空质量调查提供的数据,去年,航空公司收到的客户投诉上升了60%。
Customer complaint shot up 60% last year according to new Numbers from the Airline Quality Survey.
中国国家旅游局报道五一期间收到了53起投诉,其中24项是关于航空公司的服务,但是这所有的投诉都是少数的。
The China National Tourism Administration said it received 53 complaints from tourists on May 1, 24 of them about airline services, but all of them were "minor."
中国国家旅游局报道五一期间收到了53起投诉,其中24项是关于航空公司的服务,但是这所有的投诉都是少数的。
The China National Tourism Administration said it received 53 complaints from tourists on May 1, 24 of them about airline services, but all of them were "minor."
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