实施CRM下的客户资源管理，是赢得竞争的最有力的手段。
The implementation of the customer resource management under the CRM is the best means leading to success.
为了与CRM 区别，使用CRMII 作为客户资源管理的缩写。
To differentiate with CRM, the abbreviation CRMII is used to describe this concept.
实现的主要功能模块有客户资源管理、项目管理、客户服务管理、决策支持等。
The main module are customers resources management, project management, customer service management and decision support.
而连锁经营体系的建立又为医药企业CRM的实施提供了数据库基础，这便为医药行业领域客户资源管理的深入研究提供了一个优势平台。
The set up of this chain can supply a database for the CRM of curatorial enterprises and supply an advantage for ulterior study in this field.
而连锁经营体系的建立又为医药企业CRM的实施提供了数据库基础，这便为医药行业领域客户资源管理的深入研究提供了一个优势平台。
The set up of this chain can supply a database for the CRM of curatorial enterprises and supply an advantage for ulterior study in this field.
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