销售管理有关的投诉，起草答复，客户和业务准备情况，了解业务的影响，减少客户流失，由于经验的问题。
Manage sales related complaints, drafting replies to customers and preparing business case to understand business impact, lessening churn due to customer experience issues.
准备客户投诉报告，与客户沟通，管理并跟踪必要的措施。
Work out customer complaint reports, communicate with customers, manage and follow up the necessary actions.
负责品质管理、处理客户投诉、提高质量、检验文件制订和数据统计分析。
Responsible for the quality management, deal with complain of customer; quality Improvements and inspection standard document; data Statistic and analyses.
管理客户投诉，确保无复发投诉，达到客户的满意度。
Manage the customer complaints to assure no reoccurrence and customer satisfaction.
协助客户关系经理处理投诉文件，投诉分析报告，并向管理层做好汇报及给予分析可解决方案的建议。
Assist CRM Manager in compiling customer complaints files, providing analysis and reports, reporting to DM managements and providing advises or proposals to solve the case.
负责处理富士康项目的质量控制，管理和客户投诉。
Responsible for handling projects for Fxconn quality controlling and management and customer claim;
后台管理部分包括：商品信息的管理、用户订单的管理、普通管理员的管理、客户的管理、投诉管理、各种即时信息的发布管理。
The background management includes the management of commodity information, user's orders, ordinary administrators, customers, complaints and issue of all kinds of immediate information.
后台管理部分包括：商品信息的管理、用户订单的管理、普通管理员的管理、客户的管理、投诉管理、各种即时信息的发布管理。
The background management includes the management of commodity information, user's orders, ordinary administrators, customers, complaints and issue of all kinds of immediate information.
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