可以就产品问题(如回叫)提出早期警告,跟踪现有客户情绪(客户声音)。
Early warnings can be issued regarding product issues (e.g. item recalls) and current consumer sentiment can be tracked (voice of the customer).
和顾客当面交谈(更重要的是,倾听)能让你更了解这些体验对客户情绪的影响。
Actually talking to customers (and more importantly, listening) can give you a better sense of the emotional implications of your customer experience.
思科系统报告了令人失望的收益并发表了使客户情绪低落的评论。几小时后,思科系统助长了悲观情绪,下挫超过8%。
Cisco Systems added to the downbeat mood after hours, tumbling more than 8% after reporting disappointing earnings and uttering glum remarks on the sentiment of its customers.
通过高度特殊的训练,我们发现客户显著地提高了各方面的技能,从移情到集中注意力,创造力,整合正面的情绪和深度放松。
By relying on highly specific practices, we've seen our clients dramatically improve skills ranging from empathy, to focus, to creativity, to summoning positive emotions, to deeply relaxing.
这意味着如果你的客户告诉你他不喜欢你的产品或者产品以后才对他有用,你一定要抛开沮丧的情绪继续工作。
This means that if you have a client saying that he doesn't like your product or tells you that it will be useful to him, you have to be willing to move on without feeling upset or put down.
但是伯尼·梅道夫就像他掠夺了5000位信誉良好的客户数以十亿计的美金那样,夺走了全世界人们发泄情绪的机会。
But Bernard Madoff has robbed the world of such a catharsis, just as he robbed almost 5,000 credulous clients of billions of dollars.
预期价值与交付价值之间的差距,会导致客户的不满情绪,使得测试自动化过程失败。
This gap between the expectations and real delivered value leads to dissatisfaction and, many times, the failure of the test automation project.
海德特设想某个时刻,例如,有时婚姻治疗师可能试图诱发客户的振奋情绪,以提高夫妇辅导时段的效率。
Haidt envisages a time, for example, when marital therapists might try to induce it so as to enhance the effectiveness of couples' counselling sessions.
情绪表达将代替数字和事实,驱动员工和客户按其安排行事。
Numbers and facts will be supplanted by appeals to emotion to make employees and customers do what they are told.
分析了自己的情绪,而不是一直处在那种烦恼之中,最终那位客户走出了不能升职的阴影,也打消了怨气。
Observing the emotion for a moment instead of living it finally enabled her to let go of—and move past—her anger.
由于大部分品牌的目标客户是这些较富裕的消费者,所以没有发现经营者对任何市场情绪变化的反应。
As most brands target these more affluent consumers, this explains why few marketers have reacted to any mood change.
比如说,你可能尽量避免与客户形成太亲密的关系,因为有的客户买下你所推销的东西之后又后悔自己的购买行为,并将这种情绪归罪于你,这也是一种形式的拒绝。
For example, you might be reluctant to close because you're afraid that your customer might feel "buyer's remorse" and stop liking you -- a form of rejection.
该公司的自动化情绪分析工具客户包括美国在线、万豪、日产、沃尔玛、温迪、美国联合航空公司以及其他十几家财富1000公司。
The company's automated sentiment tools are used by AOL, Marriott, Nissan, Wal-Mart, Wendy's, United Airlines and a dozen other Fortune 1,000 firms.
该公司的自动化情绪分析工具客户包括美国在线、万豪、日产、沃尔玛、温迪、美国联合航空公司以及其他十几家财富1000公司。
The company's automated sentiment tools are used by AOL, Marriott, Nissan, Wal-Mart, Wendy's, United Airlines and a dozen other Fortune 1, 000 firms.
这种合作的方式会让客户的不满情绪降到最低,通常可以获得令人满意的解决方案。
That kind of cooperative approach minimizes the number of combative customer interactions and more often results in satisfactory solutions.
检查和评估行为,诊断行为,情绪和认知障碍,为客户提供咨询,并提供治疗。
Examine and assess behaviour, diagnose behavioural, emotional and cognitive disorders, counsel clients and provide therapy.
不要将个人的情绪发泄到公司的客户身上,哪怕是在电话里。
Do not abreact the individual 's mood to go up to the client body of the company, even if be, be in the phone.
这项研究描述了CRM超越事务性的交流,使营销人员可以预测客户的情绪和购买意图。
The study depicted that CRM goes beyond the transactional exchange and enables the marketer to estimate the customer's sentiments and buying intentions.
为取悦客户和同事而经常假笑的上班族容易产生抑郁情绪。
Workers who fake a smile to keep their customers and colleagues happy could be making themselves depressed.
情绪影响客户推理、情绪塑造客户的判断、情绪塑造客户的行为,情绪对营销的冲击是有力而不容忽视的。
The motion influence the customer reasons logically, the behavior mold that the customer judge, motion's impact to marketing is emollient to all permit to neglect.
我们无法把情绪从客户身上剥离。
没有人想被提醒他们正在衰老,产品和建筑的设计必须同时考虑到客户的情绪并且满足他们的需求。
No one wants to be reminded they are aging, and the design of both products and buildings must respect the emotions of this audience, as well as meet their needs.
这个初步决定可能会增加美国一些制造企业的成本,使一些美国铝业公司与其美国制造商客户产生敌对情绪。
The preliminary decision could boost costs for some U. S. manufacturers, pitting some U. S. aluminum companies against their American manufacturing customers.
如果客户对品牌的忠诚确实已经成为过去的事,那么他们为什么改变心意?我的意思是,是什么原因导致他们和自己喜欢的品牌挥手告别?或者这种情绪是随著时间的推移与日俱增的?
And if customer fidelity is indeed a thing of the past, why the change of heart? I mean, what caused the separation of consumers from their favorite brands, or did they just grow apart over time?
从卖保险到接听客户来电,任何工作都可能耗尽你的乐观情绪和目标感。
Any job, from selling insurance to answering customer calls, can drain you of your optimism and sense of purpose.
学习定义您的客户端' s期望项目开始与客户简报和情绪板前。
Learn to define your client's expectations before the project begins with customer briefs and mood boards.
学习定义您的客户端' s期望项目开始与客户简报和情绪板前。
Learn to define your client's expectations before the project begins with customer briefs and mood boards.
应用推荐