数据挖掘技术是一门综合多个学科的从数据中寻找规律的技术，该技术已经成功地应用于金融分析、市场分析、客户关系管理等多个行业。
Data mining is a multi subject comprehensive technology that can discover the rule from data. It has been applied successfully to finance analysis, market analysis, and custom relationship management.
这些软件应用程序可以采用客户关系管理 (CRM)、企业资源规划 (ERP)、供应链管理 (SCM)和其他系统等形式。
These software applications can be in the form of customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and other systems.
分析发现平安人寿团体保险客户关系管理中存在着管理目标偏差、管理缺乏有效策略、管理系统有待完善等问题。
Life insurance group analysis found safe management relations exist between management objectives, the lack of effective management strategies, such as management systems to be perfect.
本文对个人金融服务中的客户关系管理的策略方法等，做了较深入系统的研究，希望能借此为我国商业银行个人金融服务工作的开展提供某些有益的启示。
This paper makes a thorough study into the strategies of CRM in financial services and hopes to provide some useful advice on the development of PFS in commercial banks of China.
它们通常缺乏紧密结合的关键功能，如供应链管理、电子商务和客户关系等。
They generally lack tightly integrated key functionality, such as supply chain management, e-commerce, and customer interaction.
并分别从服务成熟度、客户关系管理、网站信息结构、网站信息处理等几个方面分别进行分析评价。
And it carries on the analysis appraisal separately from the service maturity, the customer relations management, the website information structure, the website information processing and so on.
客户关系管理旨在改善企业与客户之间的关系，应用在企业市场营销、技术支持等与客户相关的领域。
CRM is a new management theory, aiming at developing the relationship between customer and enterprise. IT is implemented in marketing, service, sales and IT.
客户关系管理软件的兴起，使数据挖掘等技术在市场、客户分析预测方面得到了广泛使用。
Recently, with the research of Customer Relationship Management(CRM) software, some new technologies such as data mining have been utilized widely in many fields such as market and customer analysis.
利用作业成本法的原理对客户关系管理的重要方面———客户导向的获利能力进行了分析，为定价等相关决策提供依据。
The profitability, one of the important parts of CRM, is analyzed with the principle of ABC to offer the basis for the relevant decisions.
本文以希尔顿酒店集团为案例，从他们的独特的服务制度和客户管理模式等多方面来阐述其在运营中的客户关系管理的应用和发展前景。
Taking Hilton as a case, we explain the application and development prospects of CRM by analyzing like its specific service and customers management.
另一方面，客户流失分析也为其它各项客户关系管理工作例如交叉销售、市场活动等提供了基础。
On the other hand, the customer churn analysis provides a solid base for other CRM activities like cross-selling and marketing campaign promotions.
接触点管理、提高客户的赢利能力、客户的细分、交叉营销等是客户关系管理的重要组成部分。
Contact management, increasing the power of earning from customer, customer subsection and across marketing are the important conception of CRM.
例如：电子政务、电子商务、客户关系管理、企业资源计划等。
For example: e-government, e-commerce, customer relationship management, enterprise resource planning.
接着进行需求分析，并对系统的功能进行了阐述。其主要功能包括：客户区域信息管理、客户信息管理、客户关系查询管理、权限设定等。
Its main function includes: The customer region information management, the customer information management, the customer relations inquiry management, the jurisdiction supposes the grade.
接着进行需求分析，并对系统的功能进行了阐述。其主要功能包括：客户区域信息管理、客户信息管理、客户关系查询管理、权限设定等。
Its main function includes: The customer region information management, the customer information management, the customer relations inquiry management, the jurisdiction supposes the grade.
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