本文首先在前人研究的基础上构建了客户价值构成要素体系，并进一步提出客户价值构成及其影响因素模型。
In this article, we firstly summarized the construct system of customer value through the literature review. Then, we brought forward the model of customer value construct and its influencing factors.
通过对前人在该领域内的研究成果的回顾和总结，我们提出了客户价值的构成要素体系，并构建了客户价值构成及其影响因素模型。
Through the literature review in this field, we summarized the construct system of CV, and brought forward the model of CV construct and its influencing factors.
用例根据客户情况或问题而开发，其构成包含角色、目标和商业价值。
Use cases are developed from a customer scenario or issue, with role, goal and business value as its constituents.
积极投入于企业社会责任是构成沃尔沃集团竞争力的一个不可或缺的组成部分，它对于我们为客户、员工以及利益相关者创造价值的能力起着至关重要的作用。
Active CSR dedication is an integrated part of the Volvo Group's competitiveness and it is crucial to our ability to create value for our customers, employees and shareholders.
积极投入于企业社会责任是构成沃尔沃集团竞争力的一个不可或缺的组成部分，它对于我们为客户、员工以及利益相关者创造价值的能力起着至关重要的作用。
Active CSR dedication is an integrated part of the Volvo Group's competitiveness and it is crucial to our ability to create value for our customers, employees and shareholders.
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