后半部分运用客户关系管理理论研究信息不对称下的医患关系管理。
In the latter half part, the paper research on the hospital patient relationship management under asymmetry information by using customer relationship management theory.
结论：加强护理管理，和谐医患关系，创造更高的社会效益。
Conclusion: Strengthens nurses the management, the harmonious medical trouble relations, creates the higher social efficiency.
该机制对完善医院质量管理体系、持续提高医疗服务质量以及构建和谐医患关系具有现实指导意义。
The mechanism guided hospital quality management system, improved medical quality and promoted to build a harmonious doctor - patient relationship.
该机制对完善医院质量管理体系、持续提高医疗服务质量以及构建和谐医患关系具有现实指导意义。
The mechanism guided hospital quality management system, improved medical quality and promoted to build a harmonious doctor - patient relationship.
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