我们将继续重点关注顾客的需要。
作为总裁，您需要不断地关注顾客反馈。
As our chief executive, you need to obsess about customer feedback.
我们致力于满足顾客的需要，不断地关注顾客的满意程度。
We are deeply committed to meeting the needs of our customers, and we constantly focus on customer satisfaction.
进入21世纪，越来越多的企业开始关注顾客满意的战略意义。
Into the 21st century, more and more enterprises begin to focus the strategic significance of customer satisfaction.
公司遵循“质量第一、信誉至上、服务周到、关注顾客”的经营理念。
Follow the "quality first, credit first, good service, attention to customers" business philosophy.
因为我们是服务行业，所以我们的口号是关注顾客，采取行动和及时致歉。
As ours is of service industry our slogan is Attention, Action and Apology.
通过使用这些词和您天生的才华，您有权力使得我们时刻关注顾客并常常改进。
You have the power, through these words and your own innate wisdom, to keep us customer-focused and always improving.
公司始终关注顾客，努力满足顾客当前和未来的需要，并争取超越顾客期望。
Our company has been paying close attention to the customers, makes great efforts to meet their demands at present and in the future and strives for surmount their expectation.
美国西南航空公司在美国只是一家中小型公司，但它却是关注顾客体验的典范。
American southwest airlines in America is only a small and medium-sized companies, but it is concerned customer experience.
所指出的那样，企业不要老盯着对手，应当把精力放在修炼内功和关注顾客需求方面。
Rather than look at competitor, business ought to focus on their own strengths and on what their customers wanted. Aligning capabilities with the needs of customers was, the key to success.
嘉祐以“关注顾客焦点，满足顾客要求”为己任，秉承“安全及时方便，服务更胜一筹”的质量方针。
Jiayou takes "focusing on customer concerns and meeting customer requirements" as its own responsibility, and adheres to the quality policy of "safe, timely, easy and superior service".
对于那些目睹了零售业者在合资公司中如何与银行打交道的超市来说，它们长期以来就知道食品杂货商应该多大限度的关注顾客的需要。
And those who have seen how retailers work with Banks in joint ventures consistently note how much more focused grocers are on the customer's needs.
培训顾客带来了他们对书的需要和对我的关注，当书籍一出版的时候，我们就分发书籍和软件。
Training customers brought the need for the book to my attention, and we gave out the book with the tool when it was published.
我们持续关注的决定，第一就是发掘销售在市场领导，顾客，收入增长和我们品牌力量。
Our decision of consistently focus, first measure of sales is to dig market leadership, customer, revenue growth and the strength of our brand.
卡莉：我认为那肯定是有帮助的。投资者、雇员和顾客在这样的时候应该集中关注以下几点：基本的战略改变了吗？
Carly: Well, I think it certainly helps in the sense that what investors, what employees, what customers ought to be focused on in this time is: are the basic strategies changing?
我们相信他们是听取了市场关注组的意见，但是他们没有看到顾客的习惯。
We believe it was listening to marketing focus groups, but it failed to watch customer behavior.
他们密切关注他们的产品，他们的顾客，他们的市场营销，而不是过多的关注SEO。
They’ve never had a big focus on SEO, instead they’ve focused on their products, their customers and their marketing.
这个课程的反馈很好，如果企业真的关注他们的顾客服务，这个课程能够给他们的企业带来价值。
The feedback on this program has been great and if companies are serious about customer service than this can value add to their business.
图15：很明显，顾客关注度最高的是可用性。
Figure 15: Clearly, usability is the highest priority for the customer.
而这首先就是要关注雇员，要信任他们，让他们充满活力，只有这样才能建立顾客的青睐感。
It has to start with the employees, the vital engine that is entrusted and tasked with building customer engagement.
比如说，你的新上司比起你的新下属，同事或者顾客，或许会更多的关注与众不同的事物。
For example, your new boss may be looking for different things than your new subordinates, peers, or customers.
为显示其对卫生的关注，小肥羊的许多店面用玻璃取代了厨房的隔墙，让顾客能看见食物的制作过程。
To show its attention to hygiene, the chain has replaced the wall to the kitchen with a window in many of its restaurants so that patrons can see their food being prepared.
第一种关注的是顾客判断品质的方式。
质量极大的影响了团队结果和顾客的满意度，IBMRational团队早已意识到需要做到组织范围的质量关注。
Quality has an enormous impact on team results and customer satisfaction, and the IBM Rational organization has long recognized the need to make quality an organization-wide concern.
一些高盛公司的顾客，譬如CalSTRS一个加利福尼亚退休基金，公然的表达了他们的对高盛处境的关注。
Some of Goldman's institutional clients, such as CalSTRS, a Californian pension fund, have publicly expressed concern.
正如Juran的定义所暗示的，不仅是顾客受益于对高质量的关注。
As Juran's definition implies, it is not just the customer who benefits from a focus on high quality.
它对其Facebook关注者们现场直播宣传其2010春季成衣秀，大大刺激了潜在粉丝也汇报了它最热情的顾客们。
It broadcasts its spring 2010 ready-to-wear show live exclusively to Facebook followers, offering a big incentive for recruiting new fans and a reward to its most passionate customers.
如果一个销售人员过于关注最终成交的销售结果，那他就不会重视顾客的感受，因此也就不会全心全意服务以满足客户的需求。
If a sales person focuses on finalizing the sale he is not paying attention to the customer and therefore will not serve the customer according to their needs.
如果一个销售人员过于关注最终成交的销售结果，那他就不会重视顾客的感受，因此也就不会全心全意服务以满足客户的需求。
If a sales person focuses on finalizing the sale he is not paying attention to the customer and therefore will not serve the customer according to their needs.
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