本文对个人金融服务中的客户关系管理的策略方法等，做了较深入系统的研究，希望能借此为我国商业银行个人金融服务工作的开展提供某些有益的启示。
This paper makes a thorough study into the strategies of CRM in financial services and hopes to provide some useful advice on the development of PFS in commercial banks of China.
然后描述了个人银行业务CRM系统功能，详细介绍了个人客户业务信息管理系统和客户信息分析系统。
And then, it explains the function of the individual banking business CRM and the management system and the analytical system of customer's business in details.
然后描述了个人银行业务CRM系统功能，详细介绍了个人客户业务信息管理系统和客户信息分析系统。
And then, it explains the function of the individual banking business CRM and the management system and the analytical system of customer's business in details.
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