与标准的远程技术支持协议相比， 高级支持 (Premium Support) 提供了一种更加主动的和个性化的帮助，而作为回报，您需要为此付出额外的费用。
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高级支持顾问 Senior Support Consultant
高级生命支持 Advanced Cardiac Life Support ; ACLS ; PALS ; Advanced Life Support
高级支持金额 Premium Support amount
高级支持管理人员 Premium Support Manager
儿科高级生命支持 PALS ; pediatric advanced life support
高级心脏生命支持 ACLS ; advanced cardiac life support ; advanced cardiovascular life support
儿童高级生命支持 PALS ; Pediatric Advanced Life Support
高级创伤生命支持 ATLS ; advanced trauma life support
高级技术支持工程师 Senior Technical Support Engineer ; Senior FAE ; Senior Support Engineer ; FCT FAE
除了这几种选择之外，高级支持客户还可以访问个性化的起始点。
In addition to these options, Premium Support customers might have access to personalized starting points.
Jep说明Backbase还提供了一些更好的特性和高级支持。
Better features and a higher level of support are also advantages offered by Backbase, as Jep explains.
在实际工作中，许多客户通常混合使用自我帮助和远程、或高级支持交互方式。
In practice, many customers typically use a mix of the Self-help and Remote or Premium Support interactions.
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