Customer Retention 所谓顾客维系，是指供应商维持已建立的客户关系,使顾客不断重复购买产品或服务的过程。
These research findings enrich the content of customer relationship management(CRM). Based on this,this paper carry out some recommendations for the shopping center implementing Customer Retention strategy and pointed out the future research direction.
以上这些研究结果丰富了顾客关系管理的内容,基于此,本文为商场开展顾客维系的营销实践提供了建议,并指出了未来研究方向。
参考来源 - 顾客维持策略对顾客忠诚度影响的实证分析——基于顾客价值、信任与满意的中介效应·2,447,543篇论文数据，部分数据来源于NoteExpress
采用大客户管理方法的企业以顾客维系为导向，持续地与顾客进行沟通，为客户同时也为自己提供长期而稳定的价值。
On the one hand, the enterprise communicate with the KA constantly, and its thinking is keeping the relationship with the customer and using the relationship marketing .
社交媒体最大的用处是获得顾客，还是维系顾客？
Is social media best used for customer acquisition, or for customer retention?
电子商务计划书可用来确定客户维系策略，以确保顾客再次光顾。
E-business plans can be used to identify retention strategies to ensure customers return.
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