组织应当策划并建立有效和高效地倾听“顾客的声音”的过程。

The organization should plan and establish processes to listen effectively and efficiently to the "voice of the customer".

youdao

我和许多公司打过交道，比如银行、餐厅、保险公司和商店，他们都说自己在“倾听”顾客的声音。

I've worked with a number of companies – including banks, restaurants, insurance companies and stores – that claimed to "listen" to their customers.

youdao

可可洛公司甚至可以让机器人再现顾客的声音和面部表情，并让机器人的上半身自由活动，以创造最逼真的“克隆”效果。

Kokoro will also model the buyer's voice, facial expressions, and upper-body movements to create the most lifelike doppelganger possible.

youdao