为什么没有人告诉我们除非旅行社能从预订的酒店、旅游巴士公司等地方收回乘客的费用，否则旅行社不能退款？
Why hadn't anyone advised us that the travel agency can't refund your money unless the tour operator can get the passengers' fees back from the reserved hotels, the tour bus company and so on?
巴士熟门熟路地把我们分别送到各自的酒店，大家几乎来不及道别。
With practiced efficiency, the bus dropped us off at our respective hotels, and there was hardly time for goodbyes.
黄金等的车票包括送乘客到酒店的巴士，不需另付小费。 “红色”等的乘客别无选择，只能买票进城。
Our Gold Service tickets entitled us to a free shuttle to our hotel, with a driver who expected no tips, while the Red Service passengers had the non-option of paying to reach the town.
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