价值与行为有关，采取像“我们永远都不会靠牺牲客户的满意来换取短期利益”或“对于客户选择了我们，我们永远保持感激”之类的话的形式。
Values are about behaviors, taking the form of statements like "we'll never sacrifice customer satisfaction for short term profit" or "we always thank the customer for choosing us."
可以肯定地说，你永远都不应该选择靠过道的座位。
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