在这新的一年里，她只能在网上订购东西，所以收到了很多包裹。
During this new year, she had to order things on the Internet, so she received many packages.
还有，你有没有在浏览一个网站是时候，看到十分中意的东西，准备去订购，结果购物车却太难搞了，或者非要你在买之前注册。
Or have you ever gone to a website, saw something you absolutely loved, went to order it, and the shopping cart was complicated or made you register before you could buy your item?
有没有客户报怨过您所发货给她的不是她所订购的东西？
Has a client ever complained that what you delivered isn't what she ordered?
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