3) Punishment costs have little impact on both attitude loyalty and behavior loyalty.
3)惩罚成本对态度忠诚和行为忠诚都没有显著的影响。
参考来源 - 移动通信市场转换成本对顾客忠诚的影响实证研究Hospital Reputation has an obvious causality with patient's Behavior Loyalty.
3．医院声誉和病人的行为忠诚存在显著因果关系。
参考来源 - 社区卫生服务机构病人忠诚影响因素研究·2,447,543篇论文数据，部分数据来源于NoteExpress
品牌忠诚度分为情感忠诚和行为忠诚两个部分。
The brand loyalty consists of two parts:emotional loyalty and behavior loyalty.
保险企业员工忠诚包括情感忠诚、态度忠诚与行为忠诚等方面。
The employee loyalty in insurance enterprises includes affection loyalty, attitude loyalty and behavior loyalty.
同时，本文认为消费者的品牌信任分为品牌可靠性与品牌倾向性，品牌忠诚则由品牌态度忠诚与品牌行为忠诚构成。
In addition to which, this paper considered that brand trust is composed of brand reliability and brand intention, and the brand loyalty were composed of attitude loyalty and behavior loyalty.
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