由于多种媒介相互融通，如评论、打分、产品推荐、社会网络媒体、即点即拨、即点击聊以及客户忠诚度系统，使得提供的服务越来越丰富了。
Services are getting richer, too, with features that include rich media capabilities, reviews and ratings, product recommendations, social media, click to call or chat and loyalty systems.
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