在你听完他的完整遭遇后，你可以问下细节，积极地倾听。
After you have heard the full story, you can ask for details. Practice "active listening".
积极地倾听也有助益——不时点点头或者发出“嗯嗯”之类的声音，这样能鼓励对方说下去。
Active listening also helps — nodding and saying things like 'MMM' encourages the other person to keep talking.
当我们积极地倾听他人而不是急于发表自己观点时，对方会感到被重视、被欣赏和被理解，我们也会乐于看到对方的反应，我们会取得双赢。
When we actively listen to people instead of rushing to say our piece, they feel valued, appreciated and understood, and we feel pleased with their reaction. Everybody wins.
应用推荐