论文的主要研究结论包括：1。城市设计导则是基于城市整体对建设操作实施的一种有限理性控制。
The main conclusions of study are:1. The urban public space design guidelines throws limited-rational elastic domination upon the public space design and construction.
重要的研究结论包括：第一，顾客向企业员工或管理层抱怨的比例非常低，顾客在遭遇服务失误后的流失率非常高；
The important conclusions include: the first, the rate of complaining to employee or manager is very low and the rate of customer defection is very high after service failure;
这一研究的一些结论包括男性访问的网站数量和在线时间要长，使用社交网络的时间不比女性少，而且男性更倾向于通过移动设备访问互联网
Some results of the study? Men visit more sites and stay online longer, use social networks as much or more than women and are more likely to access the Internet from a mobile device.
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