通过对流程导向、流程知识以及流程与知识管理流程关系的分析，探讨了流程导向知识管理的策略。

Through analyzing process orientation, process knowledge and the relationship between business process and KM process, the strategies of PKM are discussed.

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自顶向下映射提供了大部分的自动流程且需要较少的数据库管理知识。

Top down mappings provide the most automatic process and require lesser knowledge of database management.

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定义 SOA 范围声明时，缺乏遗留 IT 系统的知识，不了解哪些流程和信息管理功能一定将更改。

When an SOA scope statement is defined, lack of knowledge about legacy IT systems and what their process and information-management capabilities are undoubtedly leads to change.

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