如果你没有安装任何电脑病毒防护软件，你可以下载以下清除病毒的工具程序进行清除。
If you do not install any anti-virus program, you can download the following removal tools to clean it.
在远程提供维护服务的情况下，客户必须自费提供必要的软件(包括最新的病毒防护软件)和硬件。
In the case of remote maintenance work the necessary software (including updated virus protection software) and hardware must be made available by the customer at his own expense.
但菲欧拉的计算机没有足够的病毒防护，相关软件没能正常运行，因此没有检测出计算机的异常活动。
But Fiola's computer lacked adequate virus protection-the software he used wasn't functioning properly-so he could not have detected the activity on his own.
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