提供出色客服的另一个关键是客服人员本地化——不要把消费者指到某个海外电话服务中心的客服代表那里去。
The other key to providing accurate customer service is providing local service reps — not connecting consumers to a rep based in a foreign call center.
消费者可以到三星服务中心拿租赁手机做临时之用。
Consumers scan visit Samsung's service centers to receive rental phones for temporary use.
消费者可以到三星服务中心拿租赁手机做临时之用。
Consumers can visit Samsung's service centers to receive rental phones for temporary use.
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