如今，对“服务利润链理论”更为根本性的挑战正在酝酿之中。
Now more fundamental challenges to the "service profit chain theory" are brewing.
第五部分提出该模型对所有餐饮企业的服务利润链管理的指导意义。
The fifth part puts forward that the model mentioned above is significant to guide the management.
借鉴服务利润链模型，结合我国卫生事业的公益性质，提出医院服务效益链。
Based on the service-chain model, the paper proposes a new model of the hospital service-benefit chain.
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