ISO 9000 定义“顾客”术语为产品的接受者。还进一步给出了顾客的例子，包括“最终用户”。

ISO 9000 defines the term "customer" as the recipient of the product. It further gives examples of customers including the "end user".

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顾客人物角色解决的是顾客的需要，而不是最终的用户的需要，这一点在本章的前面已经讨论过。

Customer personas address the needs of customers, not end users, as discussed earlier in this chapter.

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另一种方式是程序可以先接受这个任务，并期待最终会输入有效的客户号码，或者是用户也可能会创建一个新的顾客。

Alternatively, the application could accept the transaction with the expectation that a customer number will eventually be entered, or that a user may even be trying to create a new customer.

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