当收到最终发货单的时候，客户应当不会有出乎意料的发现，但是如果顾问疏忽大意，没有在初步沟通中将运输成本考虑在内，此类费用就会是个问题。
Clients should find no surprises when receiving a final invoice, but if the consultant neglects to include shipping costs in preliminary conversations, such fees will prove problematic.
这限定了我们要从顾客价值视角去理解：如何探究，如何生产、如何发货还有如何最终提高以及评估商品。
This entails understanding what we mean by value from the customer’s viewpoint: how we explore it, create it, deliver it and finally enhance and evaluate it.
这限定了我们要从顾客价值视角去理解：如何探究，如何生产、如何发货还有如何最终提高以及评估商品。
This entails understanding what we mean by value from the customer's viewpoint: how we explore it, create it, deliver it and finally enhance and evaluate it.
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