定期与孩子们一起回顾他们新表现出来的优点与缺点，然后共同努力克服诸如难以与人沟通或协作的困难。

Periodically review their emerging strengths and weaknesses with kids and work together on any shortcomings, like difficulty in communicating well or collaborating.

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因此，不管是什么途径来处理消费者的评论，如果你没参与到这种对话之中和接受这种新的信息沟通方式，你的酒店将丧失竞争力。

So, whatever the approach to dealing with consumer reviews, if you are not part of the dialogue and embrace the new information, your hotel becomes vulnerable and irrelevant.

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销售经理詹姆斯·说：“社会媒体为公司和客户提供了一个新的沟通途径。”

According to Sales Manager, James Bajoul, "Social media provides a new source for communication between company and customer."

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