客户关系管理，挖掘精度数据，在许多方面更贴近消费者的需求，想顾客所想。
Depth of customer relationship management, mining precision data, in many ways closer to consumer demand, to fit the users would like.
顾客需求、购买成本、便利与沟通是中国出版产业挖掘和培养农村图书市场必须研究的四个关键性问题。
Customer requirements, purchase cost, convenience and communication are critical problems China press industry must solve while developing and cultivating rural book markets.
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