他们想要给约500个投诉者每人2万美元作为补偿金。
They want $20,000 in compensation for each of about 500 claimants.
投诉是另一种形式的建议，当然也涉及投诉者的利益。
Complaints are another form of suggestion, where the interest of complainant is also involved.
酒店付给他少量的赔偿金，这实属奇怪，而其他投诉者从未得到回应。
It is odd that the hotel paid him some modicum of compensation, whereas other complaints were never answered.
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