This paper analyses how customer satisfaction forms from cognitive and emotional perspectives, explores the relationship among perceived fairness, consumption emotion and customer satisfaction in normal F&B consumption in hotels.
本文从认知与情感两个角度解释顾客满意的形成机理,探讨在饭店餐饮消费中,顾客的感知公平性、消费情感与满意度的关系。
参考来源 - 饭店餐饮顾客感知公平性、消费情感与满意度关系研究·2,447,543篇论文数据，部分数据来源于NoteExpress
这就是说，“错误的”感知分配的公平性会产生社会影响- - -即不可能实现公平分配。
That is, 'false' perceptions of distributive justice have social consequences that render the realization of distributive justice impossible.
数据分析结果表明员工感知的组织公平性是影响宾客感知的服务公平性的一个重要因素。
The results show that employee perceived organizational justice is an important antecedent of guest perceived service fairness.
只有当TCP流中所有节点都在信号感知范围内才能保持公平性。
It can maintain TCP fairness only when all the nodes in TCP flows are in the sensing or interference range.
应用推荐