店铺对于全额退款的规定是：您必须在购买商品后两周内退货。

For a full refund, store policy is that you have to return merchandise 2 weeks from the time it was purchased.

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第四，退货管理的度量与绩效预期必须在跨职能部门和整个供应链战略中协调一致。

Fourth, metrics and performance expectations for returns management must be aligned across functional areas and with overall supply chain strategy.

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第三，运营政策和程序必须为处理退货而制定。

Third, operational policies and procedures must be developed to handle returns.

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