承认是你伤害了她，并道歉。

Acknowledge that you hurt her, and then apologize.

youdao

侯赛因国王马上前往以色列并道歉。

King Hussein immediately went to Israel and apologized.

youdao

第二天，和善的邦兹现身，并道歉。

The nice Bonds showed up the next day and apologized.

youdao

In your apology, you can explain you did not intend to offend the client.

在道歉的时候，你可以解释你并不是有意冒犯客户的。

I didn't 课堂 - SpeakingMax英语口语达人