“规范管理，诚信经营”是我厂质量方针，“使顾客满意”是工厂的行动指南。
"Norm management, trustworthiness management" is a my factory quality policy, "make customer satisfied" is the activity guidebook of factory.
工厂是否制定了恰当的质量方针手册，该手册经过与员工的沟通并且得到员工的理解和使用？
Does the factory have an appropriate documented quality policy which has been communicated, understood and is used by the factory?
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