...）、直接还贷能力（Direct Payback）、对基础体系结构的影响（Architecture）和对业务处理过程的影响（Business Process Impact）。这5个领域是Gartner研究组织所提出的名为“The Five Pillars of Dynamic Benefits Realization”的Gartner方法。
Youwillstartbymodelingthebusinessgoals that lie behind the organization that you are targeting, and in particular from the goals that impact the business processesthat you have described.