客户服务管理专业学习管理呼叫中心和其他的客服设施,以确保服务质量。课程涉及很多,包括计算机软件和客户行为等。
Students in this major prepare to manage call centers and other customer-service settings, ensuring quality service. They study everything from computer software to customer behavior.
如前文所述,在线旅行社建立独特产品体系的背后是用于供应商管理、产品推广和客服团队等基础设施的不菲投入。
As previously mentioned, the OTAs have built up their unique product capabilities behind an expensive infrastructure of supplier management, merchandising and customer care teams.
如您在住宿中遇到设施使用、维修、及其他问题请与客服中心联系。
If you meet facilities failure, maintenance and other problems during accommodation, please contact with the customer service center.
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