项目需要什么层次的客户业务知识支持?
What level of your customer? S business knowledge support is needed for the project?
难以预测您需要哪些知识来用以完全理解客户业务环境,因为每个业务都是惟一的。
It is difficult to predict the knowledge you need in order to fully understand the customer's business environment, because every business is unique.
服务水平管理人员的知识需要涵盖解决方案中使用的全部技术,包括支持公共客户数据服务的现有系统。
The knowledge of the Service Level Manager needs to cover all the technologies used across the solution, including the existing systems supporting the Common Customer Data Service.
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