该公司当时正在使用多种客户服务平台。
第七、实现从现有的信息发布平台升级为客户服务平台。
Seventh, upgrading the platform of information issued to the platform of customer service.
包括，首先，西门子将在本周内，专门开通微博客户服务平台，用于解决用户的网络投诉和维修申请。
Include, first, Siemens will be this week, dedicated customer service open microblogging platform, is used to resolve user complaints and maintenance of network applications.
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