最简单的办法就是在您网站的FAQ(常见问题)或者客户服务知识库中采取类似Wiki的方式建设。

The easiest way to do this is by creating a wiki for your FAQ or Customer Service knowledge base.

youdao

主要负责及时解决自己招收代理的客户问题解答，教程的开通和软件的使用等常见问题。

Responsible for timely solve their recruiting agency customer problem to solve, the opening of the tutorial and common problems such as the use of software.

youdao

有了常见问题系统，您可以轻松地对客户提出的问题做出全面的回答，这不仅节省了员工的时间，还迅速回答了客户的问题。

Our FAQ system makes it easy to provide your customers with comprehensive answers to the questions they ask. This will result in time saved for busy staff and quick answers for your clients.

youdao