如果您进来了，请感受我的用心！
如果您只在每月的第一天发布安全性补丁，那么一些黑客很快就会掌握窍门，第二天就能闯进来。
If you only issue security patches on the first day of the month, the black hats will soon learn to unleash their hounds on the second day.
如果您打算通过过程改进来提高客户的业务，那么从聆听开始。
If you're going to improve a customer's business through process improvements, begin by listening.
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