研究者们分析了人们对于不同明信片的回复数量。
The researchers measured how many responses they received by each type of postcard.
TripAdvisor数据显示,去年酒店对负面评论的回复数量同比增加了203%。
TripAdvisor reports a 203% increase in hotel responses to negative reviews last year.
安宏宇称,在三个月的时间内,麦肯锡公司对中国17个城市的1,500人展开了详细调查,公司发出的调查邀请是其收到的回复数量的四到五倍。
Over a span of three months, the firm canvassed 1,500 people in 17 cities across China, and sent out 'four or five times the amount of invitations' compared to the replies it received, Mr.
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