业务发现过程包括三个任务：收集和记录业务需求，理解客户的业务环境，以及执行差异分析。
The business discovery process includes three tasks: gather and document business requirements, understand your customer's business environment, and perform gap analysis.
量化目标是基于客户、最终用户、组织和过程实现人员的需求的。
Quantitative objectives are based on the needs of the customer, end users, organization, and process implementers.
组织能力着重于满足客户需求的内部过程和系统。
Organizational capability focuses on internal processes and systems for meeting customer needs.
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