学习如何预计呼叫量以及呼叫中心的规模对你的可接受错误量的影响。

Learn how to forecast the calling load and how Contact Center sizes effects your tolerance for inaccuracies.

youdao

感谢您致电我们的办公室。此时我们正接受非常高的电话呼叫量，为此迟复为歉。

Thank you for calling our office. We are experiencing very high call volume at this time and apologize for the delay in answering your call.

youdao

例如，可以将多个条件合并，当响应时间和呼叫量同时增加到超过目标级别时，用户可以得到警报。

Multiple conditions can be combined, so users can be alerted, for example, when response time and call volume both increase above target levels at the same time.

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