逾期送达的或者未送达指定地点的投标文件，招标人及招标代理机构不予受理。
The tender and tendering agency can reject any bidding documents which is not delivered on time or not delivered to the appointed place.
消费者如果可能的话，应该亲自去投诉，但是如果他们不能到购买地点，以打电话或是写信的方式投诉也是可以受理的。
Consumers should complain in person whenever possible, but if they cannot get to the place of buying, it is acceptable to phone or write the complaint in a letter.
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