本文以希尔顿酒店集团为案例，从他们的独特的服务制度和客户管理模式等多方面来阐述其在运营中的客户关系管理的应用和发展前景。
Taking Hilton as a case, we explain the application and development prospects of CRM by analyzing like its specific service and customers management.
多年来，凭着其积极进取的精神和广大客户的鼎力支持，并辅以精心严格的管理，不断发展壮大。
Over the years, with its entrepreneurial spirit and the enthusiastic support of our customers, supplemented by well-strict management, continue to grow and develop.
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